CEO & President
BBB Serving Southeast Florida, the Caribbean
Rod Davis is President and CEO of the Better Business Bureau Serving Southeast Florida and the Caribbean. Davis serves on the Board of the Council of Better Business Bureaus, chairs the Ethics Partnership Council for Palm Beach County, and is a consumer advisor to the National Insurance Crime Bureau. He previously served as Senior Vice President, Marketing, Programs and Partnership at the Council of Better Business Bureaus and President of the BBB Institute for Marketplace Trust. During his tenure at the CBBB, Davis served on the Board of ASE.
He encourages the use of effective customer service strategies to build marketplace trust and promotes effective self-regulatory solutions to resolve industry challenges. Davis has presented to national conferences for various industries, developed programs to resolve international disputes and routinely shares information with media to inform and educate consumers and business audience.
Rod Davis is speaking during the “How to Improve Your Better Business Bureau Rating” keynote session on Monday, February 26, 5:00 p.m.-6:00 p.m., in the Mona Lisa Room.