Research

eMarketer Reports
ERA has now partnered with eMarketer to bring ERA members exclusive access to relevant and emerging industry research. To access them, you must log-in to the ERA Member's Only website.

Additional Research

A Great DEAL of Expectations
This new report from Alterian contains a fascinating study of the social media activity surrounding Black Friday and Cyber Monday for both 2009 and 2010.

101 E-commerce Tips to Boost Holiday Sales
Volusion's detailed strategies and tactics--101 strong--for maximizing online sales during a holiday retail season that is projected to be 15 percent stronger than that of 2009.

Lessons Learned from the Top 10 Converting Websites ERA
e-commerce websites convert at a rate of just two or three percent. Here are strategies to be gleaned from websites that convert at rates of between 18 and 42 percent. By Charles Nicholls of SeeWhy.

State of Video in E-Commerce
Developed by SundaySky--a leader in the online video commerce space--this research report outlines how the top online retailers are utilizing video and to what extent, which players affect the industry in terms of supplying and delivering video and how online retailers can better leverage their online videos.

Holiday Readiness Study Reveals Growing Importance of Live Chat ERA
Survey of e-retailers shows how live chat is essential to maximizing holiday sales.

e-Commerce Technology Investment Priorities for the Mid-Market: The Merchant View
This research, commissioned by ATG is based on a large-scale poll of mid-market (up to $100 million in web revenue) e-retailers regarding e-commerce strategies, with an emphasis on the companies' tech priorties.